Delete account and data

You can delete your account and your baby's data whenever you want. Here's how.

In the app

Open More > Settings > Account > Delete account and confirm. Before deleting, you can export your data as a PDF or file.

By email

If you can't access the app, send a message to nini@onportglobal.com from your registered email address with the subject “Delete my Nini account”. We may ask for confirmation to make sure the request is yours.

nini@onportglobal.com

What happens

• Your account and personal data are deleted within 30 days.
• If you are the family's primary guardian, the records and photos of that family's babies are also deleted, and other caregivers lose access.
• If you are an invited caregiver, only your access and profile are removed; the family's records stay with the guardians (your authorship is shown as “removed caregiver”).
• Backups are erased on a rolling basis within an additional 30 days.
• We may keep only the minimum required by law (for example, to meet legal obligations or prevent fraud).